Support
How can we help?
Write to us or call the Influora team about a campaign, a payment or your account. Many answers are already in the guides below.
Please include the email address on your account so we can find it quickly.
Guides and policies
Running campaigns as a brand
How briefs, creator matching, Deal Rooms and Hype campaigns work, and what they cost.
Earning as a creator
Finding paid collaborations, getting paid, and the KYC and tax details we need from you.
Payments, refunds and disputes
How a deal payment is protected until the work is delivered, and what happens if something goes wrong.
Your account
Log in to your workspace or reset a password you have forgotten.
Privacy, data and complaints
What data we keep, how to have your Instagram and Facebook data deleted, and how to raise a formal complaint.
Looking for our registered company details (CIN, GSTIN)? They are on the contact page.